Email Archiving: Accessing your email archive

Login to My Archive

To open personal archive in My Services:

  1. Go to the Diligex website and click on Login > Outlook Web Access.
  2. Select the "My Services" radio button and enter your username and password.
  3. Click Email Archiving under Email section and then Manage Your Archive.
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  4. Click My Archive button in the upper-right corner. Note that Users will be redirected straight to My Archive, while Archive Administrators will have to click My Archive button in Archiving management control panel.

My Archive overview

My Archive displays three different folders by default which can help you access specific email categories quicker than browsing through your entire personal mailbox. My Archive default folders are:

  • All Mail, which loads by default when you open My Archive
  • All Recieved
  • All Sent

Please note there can be up to a 24 hour lag between collection and view of objects in the archive.

Smart Folders

End users have access to Smart Folders. The root folder Smart Folders is always displayed and allow end users to create Smart Folders that will appear as sub-folders below the Smart Folders folder. Basically, a Smart Folder is nothing more complicated than a saved search or a filter that a user applies on his archive.

To create a Smart Folder:

  1. Click a green plus button next to Smart Folders.
  2. Fill in Smart Folder name and search criteria.
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  3. Click Save Smart Folder.

To edit a Smart Folder:

  1. Click a pen button next to Smart Folders.
  2. Edit Smart Folder name or search criteria.
  3. Click Save Smart Folder.

To remove a Smart Folder:

  1. Click a red cross button next to Smart Folders.
  2. Click Yes to confirm.

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